HND Tourism and Hospitality Management Foundation degree at Coventry University

Looking at internal and external factors you will consider tourism and hospitality globally. As an introduction to the course, you will look at cultural diversity with the interactions and practices of an international company looking to invest in the UK. You will also understand the basics of how to analyse a business.

In this module we examine day-to-day business planning and operations from a managerial perspective. You will cover several vital aspects that not only impact employees, customers and the business but also many of the important financial protocols. Considering all operations, you will also analyse the effectiveness of management practices, discussing approaches to achieve and monitor operational effectiveness.

Aligning with the financial aspects covered in the operational modules, you will look at fully integrated marketing responses at all levels, with the importance of branding, pricing and customer loyalty. This is connected with the importance of fiscal management and the need for a thorough understanding of revenue, profit and loss and capital investment.

Developing general geographical knowledge, you will explore the importance of landmarks and tourist attractions. This will include a variety of destinations, tourist types and characteristics. This module also examines the impact of tourism on the UK and globally, including an examination of the social, cultural, geological and geographical features of tourist destinations.

Human resource management is a fundamental element of performance in the tourism and hospitality sector. You will gain the skills required for successful human resources and people management, and you will see how transferable skills are implemented to improve business operations.

In this module, you can expect to develop knowledge on the emergence of alternative types of tourism and ethical practices as antidotes to traditional modes of mass tourism. The specific aims of this module are to investigate the multiple connections between different types of tourism, their uses and impacts on environments, and the emergence of new more sensitive and apparently more sustainable forms of tourism.

While focusing on contemporary management issues, you will discuss the changing nature of marketing from a strategic perspective. There is a real focus on brand identification and the importance of customer service, so you will aim to develop a planned and focused approach to long-term marketing campaigns including digital, social media and traditional marketing efforts.

This module will examine crisis management in tourism and hospitality from the consumer and stakeholder viewpoints, while highlighting the impact of pertinent media management. Crisis management critically engages you with relevant theories and principles, as they relate to contemporary events such as virus outbreaks, terrorist attacks and tsunamis which have shaken customer confidence.

This module provides you with an opportunity to reflect upon and gain experience for an approved placement undertaken during your programme. A placement should usually be at least 26 weeks or equivalent; however, each placement will be considered on its own merits, having regard to the ability to achieve the learning outcomes.

This module provides you with an opportunity to reflect upon and gain experience for an approved international study/work placement undertaken during your programme. A work/study placement should usually be at least 26 weeks or equivalent; however, each placement will be considered on its own merits, having regard to the ability to achieve the learning outcomes.

Focusing on the current global market, this module explores recent research on the evolution of tourism policies, strategy making, implementation and measurement. You will develop a clear awareness of major, current, theoretical and policy issues. You will also cover tourism regulations and how they fit into contemporary policy and governance frameworks.

As a manager within a hospitality or tourism organisation, decisions must consider the internal business and macro environment. You will put your skillset to the test, undertake an analysis of the wider business environment and consider how to utilise outcomes to shape decisions made as part of a leadership team.

The module provides a theoretical and practical approach to planning, managing and evaluating events in the tourism and hospitality industry. It examines the skills necessary to become a successful events manager, such as marketing for events, financial reporting, project planning, event bidding and consumer behaviour. Students may have the opportunity to host a public event at the campus as part of their assessment.

The independent project is a strategic endeavour to demonstrate that business success in the industry is the product of efficient collaboration of key elements. Students can choose from a wide range of relevant topics and base them within a base destination of their choice.