BSc (Hons) International Hospitality Management Bachelor's degree at West London

The Personalised Learning module is intended to equip you with the study skills needed to successfully progress onto level 4, the first year of undergraduate study. Tutor group sessions are an integral part of the module, where you will consolidate your learning and frame it in the context of your subject area. The module will focus on various aspects of study skills, such as those skills related to reading and writing, learning approaches, problem-solving techniques, critical thinking, research

This module will enable you to read critically, present an argument and distinguish between the quality and suitability of materials. It will prepare you to use and evaluate a range of evidence sources throughout your degree.

This module will seek to identify the structure and characteristics of tourism, hospitality and leisure industry and examine how external factors within the business environment influence its growth and development. You will explore emerging issues at both a national and international level and enable you to understand the framework in which the tourism, hospitality and leisure industry functions and the context in which managers make their decisions.

On this module, which includes input from industry, you will develop your understanding of the varied careers available in the HEAT sectors. The module covers careers and how they overlap, industry bodies, types of employer from SMEs to multinationals, personal and social media etiquette, and how to develop your career through study.

This module will introduce you to the role and importance of customer service and experience within the hospitality, tourism, events and airline industries.

This module aims to provide you with an understanding of the nature and the structure of the hospitality, tourism and leisure industries both locally and internationally. You will also focus on contemporary issues that impact on the organisation and functioning of hospitality, tourism and leisure related sectors. In addition, the module will focus on the history and growth of the hospitality, tourism and leisure industries in terms of demand and supply, providing you with an overview of the inte

The module aims to provide students with knowledge of the different levels of behaviour established in the workplace in order that they develop a better understanding of the role of the manager in a contemporary organisation. In addition, the module aims to develop the student with sufficient knowledge to be able to recognise the influence from a range of employee attitudes and behaviours on organisational outcomes.

This module will introduce students to Management and Financial Accounting with an eclectic combination of Accounting and Statistics. The overall aim of this module is to introduce students to basic Accounting and Statistics principles and techniques, and to be able to apply these techniques for planning control and decision-making for business problems in the hospitality sector. Students will report the context, analysis and findings in an appropriate business format making use of available tec

This module aims to develop your understanding of the "guest" needs and expectations in all areas of the "guest" experience and enable you to analyse the profitability of customer centric organisations. The module will identify the importance of managing the "guest" journey in order to deliver customer loyalty and maintain organisational viability.

This module aims to develop the skills and understanding of the processes required to manage a hospitality department or unit from an operational perspective. To successfully manage hospitality operations there is a requirement for managers to become equipped with a practical understanding of the relevant underpinning theoretical knowledge involved in delivering the customer service. This includes an understanding of technical, management and leadership skills associated with the rooms division

The module will focus on comprehending and applying effective academic competencies as well as addressing the key areas required for future employability within the hospitality industry. The academic competencies include: Gathering information and research, Note-taking, Report formatting, Essay writing skills, Effective Referencing, Literature review, Time Management Skills and Managing Stress, Group Work Skills, Presentation Skills, Learning Styles and Communication.

You will be introduced to the dynamic and changing world of digital marketing and communications. The importance of creating and sustaining internal and external digital communications as well as delivering the online customer experience are explored. This module aims to offer you an overall perspective of the aspects of consumer behaviour in a digital age.

In this module, you will explore talent management, which has become an area of significant importance in international HR practice, as retaining excellent employees plays an important role in the strategic competitiveness of an organisation. You will develop your understanding of the requirements for entrepreneurial leadership, which is essential in enabling the dynamic capabilities of the organisation. This module aims to develop your understanding of the requirements for successful leadership

The application of technology and innovation in the hospitality industry has been growing significantly in recent years. This module will examine and analyse historical technological developments and focus on contemporary technologies and how they are being utilised and could be utilised in the future. An understanding and the ability to apply technological solutions, in an innovative way, will be a key skill in the graduate of the future and this module aims to provide the foundations in these

This module will introduce you to the importance of managing sustainability within the field of hospitality. The module aims to enable you to demonstrate how hospitality businesses can improve their sustainability practices whilst meeting the needs of the customer.

The module aims to provide you with broad knowledge and understanding of the theory and practice of research. It focuses on the use of a range of different research methods and approaches. The module encompasses the understanding and application of appropriate research methodologies, research approaches, research designs, forms of data collection, research statistics and report writing and presentation.

The module aims to provide students with knowledge and understanding of the theoretical and practical aspects in the development, growth and management of small businesses. Students will develop insights, concepts, and skills necessary to understand the start-up process through the development of a small business concept.

This module aims to provide students with a systematic understanding of the theory and practice of cross-cultural management with the hospitality sector. It will allow students to understand the implications of interacting with staff and guests from diverse cultural backgrounds. It seeks to provide the students with the knowledge and skills to enable them to critically analyse and evaluate the implications of cross-cultural management and how to implement it in an operational context.