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Marketing Environment

Marketing is not just about creating ads and promotions; it also includes understanding and adapting to the ever-changing marketing environment. From the microenvironment to the macroenvironment, the marketing environment's different components can significantly impact a business's success. This article will explore the features and components of the marketing environment and how they affect marketing strategies. 

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Marketing Environment

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Marketing is not just about creating ads and promotions; it also includes understanding and adapting to the ever-changing marketing environment. From the microenvironment to the macroenvironment, the marketing environment's different components can significantly impact a business's success. This article will explore the features and components of the marketing environment and how they affect marketing strategies.

Marketing Environment Definition

Marketing environment refers to the internal and external factors that affect a company's ability to market and sell its products or services. External factors can include social, economic, technological, political, and cultural forces, as well as competitive, legal, and regulatory factors, while internal factors refer to the company's own internal resources, capabilities, and strategies that can impact its marketing efforts. In essence, the marketing environment provides a holistic view of the factors that influence how a company interacts with customers and operates within a larger context.

Marketing environment is the combination of external and internal factors and forces that affect a company's marketing activities.

These factors affect the different realms of business. The marketing environment drives all the major marketing decisions of a business and is different for each organization.

Consider a company that sells electric cars. The marketing environment for this company could include factors such as the growing concern for the environment and sustainable energy (social forces), government policies and incentives for electric vehicles (political forces), advancements in battery technology (technological forces), competition from traditional gasoline-powered cars and other electric car companies (competitive forces), regulations regarding emissions and safety (legal and regulatory forces), company culture and values that prioritize innovation and sustainability (internal factors), and the overall economic climate and consumer spending habits (economic forces). All of these factors would shape the company's marketing strategies and tactics in order to reach and persuade potential customers effectively.

Components of Marketing Environment

The marketing environment comprises two main components: the microenvironment and the macroenvironment. The microenvironment includes factors that are directly related to a company's ability to serve its customers and achieve its marketing objectives. These factors are often internal to the company or closely related to the company's operations. For example, customers, suppliers, competitors, intermediaries, and the public all play a critical role in shaping a company's marketing environment.

On the other hand, the macroenvironment refers to the broader societal forces that impact a company's ability to operate and succeed in the market. These factors are generally beyond the company's control and can include demographic, economic, technological, political, legal, and cultural forces. While companies may not have control over these factors, it is crucial to monitor and adapt to changes in the macroenvironment to remain successful. For instance, technological advancements, changes in consumer behavior, and shifting cultural attitudes can all significantly impact a company's marketing environment.

By understanding and adapting to changes in the marketing environment, companies can make strategic decisions that will help them stay competitive in their respective markets. By paying attention to both the microenvironment and macroenvironment, companies can build effective marketing strategies tailored to their specific market and targeted toward their ideal customers.

Microenvironment in Marketing

The microenvironment in marketing includes factors directly related to a company's ability to serve its customers and achieve its marketing objectives. These factors are often internal to the company or closely related to the company's operations and include customers, suppliers, competitors, intermediaries, and the public.

The Company

The company itself is one of the most important factors in the microenvironment as it has a significant impact on the other actors. The company's goals, strategies, and resources influence its relationships with suppliers, distributors, and customers and its ability to compete with other companies in the market.

Suppliers

Maintaining good relationships with suppliers is vital for marketing. This is because supply availability and costs affect the businesses' marketing. Marketers and suppliers work together to create and deliver customer values.

Marketing Intermediaries

Marketing intermediaries, like suppliers, play a crucial role in adding to the value of a product. As they have direct contact with the buyers, they also significantly promote the products.

Competitors

Competitors can affect a company's marketing efforts by influencing its pricing strategies, product development, and advertising campaigns. Companies that understand their competitors' strengths and weaknesses can position themselves more effectively in the market. For example, a small local retailer can differentiate itself from larger chain stores by offering personalized service and unique products.

Publics

Anyone with a legitimate interest and impact on the company is known as the public. We can divide the public into seven types based on their effect on the business, and they are:

  1. The citizen-action public includes consumer organizations or other groups, such as environmentalists, that may question the company's marketing decisions.

  2. Financial public - Entities such as banks, investors, and others related to the financial sphere can influence a business's funding.

  3. General public - The public's opinion about the business will affect the company's product or service demand.

  4. Government public - The government and its changing laws must be recognized by the business not to invite any trouble later.

  5. Internal public - People from within the business that are happy to be working for the company will spread the good word about the company to the ones outside the business.

  6. Local public - Local community residents or organizations are known as the local public. Working and cooperating with them helps with the business's reputation.

  7. Media public - Newspapers, magazines, blogs, and other such content are known as the media public. The report in the media about a business can impact people's impression of the company.

Customers

Customers are an essential factor in the marketing environment. The main aim of marketing is to make a product appealing to the customer and maintain a long-lasting relationship with them. There are five different types of target customer markets for a business. They are listed below:

  1. Business markets - They buy products to be processed to manufacture another item.

  2. Consumer markets - Individuals or households consuming products or services for personal use.

  3. Government markets - Government agencies or organizations that purchase goods or services to transfer them to those in need or for public services.

  4. Reseller markets - Purchases goods and resells them for a higher price to make a profit.

  5. International markets - All the types of customers mentioned above in another country.

Check out our explanation of Business Markets to learn more about market types.

Macroenvironment in Marketing

Macroenvironment in marketing refers to the broader societal forces that impact a company's ability to operate and succeed in the market. These factors are generally beyond the company's control and can include demographic, economic, technological, political, legal, and cultural forces. While we can predict some of these factors, others are unforeseeable. Foreseeing specific market changes that affect the marketing environment is essential to staying relevant and successful. The external factors of the marketing environment are as follows:

Demographic Environment

With the world population rising at an explosive rate, people are the most significant factor in the marketing environment. The population varies in density, education, income, location, age, race, and other factors. These factors affect the population's demand. The population's demand will affect marketing decisions. A region with varying demand can pose both an opportunity and a threat to the business.

Technological Changes

The constant upgrade in the technological market affects the market environment. Marketers have to make sure they are aware of the new possible technologies they can use to promote their products. If they fail to do so, other businesses will beat them in the market.

Political and Social Environment

A country's political and social factors influence how a business and its marketing environment operate. All marketing activities must comply with the country's political and social regulations. These regulations help firms compete and protect consumers from unfair business activities.

Economic Environment

The market's economic conditions affect the marketing environment as it affects the population's purchasing power and spending patterns. This will impact consumer demand and where they shop based on their budget. Based on the company and its level of luxury product offering, it will have to adjust its marketing activities according to the economic situation.

Natural Environment

With the ongoing climatic changes and talk about becoming more 'green,' businesses have had to direct their marketing activities to prove to the market that they are ecologically responsible. This means companies must adapt their business practices to be more eco-friendly, which can be a significant attraction factor for customers. Therefore, such methods might increase sales and revenue for the business.

Cultural Environment

The cultural effects on a business's marketing environment depend on the people's notions, values, and perceptions. Companies must formulate marketing activities that do not negatively affect people's cultural sentiments. If the business is not careful about certain marketing aspects or business operations, there is a chance that they offend people's cultural beliefs.

Features of Marketing Environment

The features of the marketing environment include:

  1. Dynamic nature: The marketing environment is constantly changing and evolving due to various external and internal factors that influence it. Therefore, companies must be adaptable and responsive to these changes to remain competitive.
  2. Complexity: The marketing environment comprises various interconnected factors and forces that can be difficult to understand and manage. These factors can interact in complex ways, making it challenging to predict how they will affect a company's marketing efforts.
  3. Uncontrollability: Many external factors that make up the marketing environment are beyond the company's control, such as economic changes, laws and regulations, and consumer behavior. As a result, companies must be able to adapt and respond to these factors rather than trying to control them.
  4. Influential: The marketing environment can significantly impact a company's marketing efforts and overall success. Understanding and managing the various factors that make up the environment can help companies develop effective marketing strategies and achieve their goals.
  5. Interrelated: The different components of the marketing environment are interrelated and can impact each other. For example, technological changes can influence consumer behavior, affecting a company's marketing strategies.

Importance of Marketing Environment

The importance of the marketing environment lies in its ability to help businesses identify opportunities and threats in the market. The microenvironment, which includes customers, suppliers, competitors, and intermediaries, can directly affect a business's marketing efforts. For example, a new competitor entering the market can increase competition, forcing a business to adjust its marketing strategies to maintain its market share. Similarly, changes in consumer behavior and preferences can also impact a business's marketing efforts. By closely monitoring the microenvironment, businesses can identify these changes and respond accordingly, which can help them stay ahead of their competition.

The macroenvironment, which includes social, economic, political, and technological factors, can also impact a business's marketing decisions. For example, consumer laws or regulations changes can impact a business's marketing strategies, as they may need to comply with new laws or regulations. By understanding these external factors, businesses can better position themselves in the market and create effective marketing strategies that resonate with their target audience.

The marketing environment is essential for keeping the business relevant and successful. It is important to understand the business from within and from the perspective of the world outside it.

Marketing Environment - Key Takeaways

  • Marketing environment refers to the internal and external factors that affect a company's ability to market and sell its products or services
  • The marketing environment comprises two main components: the microenvironment and the macroenvironment.
  • The microenvironment in marketing includes factors directly related to a company's ability to serve its customers and achieve its marketing objectives. These factors are often internal to the company or closely related to the company's operations and include customers, suppliers, competitors, intermediaries, and the public.
  • Macroenvironment in marketing refers to the broader societal forces that impact a company's ability to operate and succeed in the market. These factors are generally beyond the company's control and can include demographic, economic, technological, political, legal, and cultural forces.
  • The marketing environment is dynamic, complex, uncontrollable, influential, and interrelated.

Frequently Asked Questions about Marketing Environment

Marketing environment refers to the internal and external factors that affect a company's ability to market and sell its products or services. External factors can include social, economic, technological, political, and cultural forces, as well as competitive, legal, and regulatory factors, while internal factors refer to the company's own internal resources, capabilities, and strategies that can impact its marketing efforts. 

The four main features of the marketing environment include its direct or indirect effects, its dynamic and complex nature, and the effect it has on consumer demands.

The types of marketing environments include internal and external marketing environments. The internal environment is called the microenvironment, and the external environment is called the macroenvironment. 

The marketing environment helps businesses in making accurate and informed marketing decisions. It helps them understand their customers, their buying patterns, their wants and needs, the societal norms, and all the different aspects of the market. This helps in formulating an effective marketing strategy.

The five main characteristics of the marketing environment include customer orientation, customer satisfaction, market research, market planning, and integrated marketing.

The two components of the marketing environment are microenvironment and macroenvironment

Changes in the marketing environment can have a significant impact on marketing decisions. For example, if there is a sudden increase in competition in the market, a company may need to adjust its marketing strategy to stand out. Or changes in technology, such as the rise of social media, may require companies to shift their marketing efforts towards digital channels.

Final Marketing Environment Quiz

Marketing Environment Quiz - Teste dein Wissen

Question

What is marketing technology?

Show answer

Answer

Marketing technology is the software and hardware tools that let marketers develop strategies and advertising products (paper ads, radio ads, television ads, Internet ads, etc.) to desired potential consumers.

Show question

Question

Marketing technology includes______ tools that let marketers develop strategies and advertising products (paper ads, radio ads, television ads, Internet ads, etc.) to desired potential consumers.

Show answer

Answer

Software and hardware tools

Show question

Question

Printing press used to be a type of marketing technology.

Show answer

Answer

True

Show question

Question

In the ____ century, marketing technology evolved rapidly to take advantage of each new communication technology. 

Show answer

Answer

20th

Show question

Question

What are the benefits of Marketing technology (MarTech)?

Show answer

Answer

MarTech enhances how companies connect with their potential consumers. Improving these business-to-business and business-to-consumer interactions will have a beneficial snowball effect on the company's customer relationships in the future.

Show question

Question

What are the 5 main types of marketing technology?

Show answer

Answer

There are five main types of marketing technology:  

  • Advertising
  • Analytics
  • Content management
  • Customer relation management (CRM) 
  • Social media. 


Show question

Question

_________ is the software and hardware used to deliver the completed advertisement to consumers effectively.

Show answer

Answer

Content management technology

Show question

Question

___________technology involves Internet and phone tools used for handling customer questions, complaints, and suggestions.

Show answer

Answer

Customer relation management (CRM) 

Show question

Question

What happens when a company lacks a user-friendly  CRM?

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Answer

Lacking a user-friendly CRM system can quickly cause customers to switch to purchasing from a rival firm with better customer service. CRM may include social media pages, with options for customers to send comments and messages on Facebook, Instagram, and other social media sites.  

Show question

Question

What are some common marketing technology tools?

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Answer

The different standard tools of MarTech include email, social media, CRM, analytics, and team collaboration software. 

Show question

Question

Explain how email is used as a marketing technology tool.

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Answer

Email tools allow advertisers to send mass emails to current and potential customers, complete with links that would enable customers to click and go straight to shopping quickly. These emails can be scheduled to send automatically at certain times or under certain situations. 

Show question

Question

Social media tools allow firms to create and schedule posts that will appear on multiple platforms, saving lots of time. These can be paired with analytic tools to send different types of posts based on recent revenue or sales. 

Show answer

Answer

True

Show question

Question

What are some marketing technology categories?

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Answer

Content Marketing Management, Data Tools (Analytics), Social Media Management, Event Management, Competitive Intelligence, and Predictive Marketing. 

Show question

Question

___________ involves all the tools needed to create and deliver marketing content, such as Internet ads. 


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Answer

Content Marketing Management

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________ includes technologies to monitor social media and Internet use and can be independent of advertising.

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Answer

Social Media Management

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Question

________ involves physically engaging with current and prospective customers at events, such as store openings, conventions, sporting events, etc. 

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Answer

Event management

Show question

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What is predictive marketing?

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Answer

Predictive marketing involves predicting future trends and marketing responses based on customer profiles.

Show question

Question

________ marketing answers questions such as "

Will a company's critical demographic continue buying products, or are they starting to prefer a substitute? Are economic indicators likely to scare customers away from buying, indicating that a company may need to lower the price or run a new marketing campaign?"

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Answer

Predictive marketing

Show question

Question

________ involves analyzing the marketing and sales of rival firms. 

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Answer

Competitive intelligence

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Question

What is social marketing?

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Answer

Social marketing is the design, execution, and monitoring of programs to impact social concept acceptance.

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Question

The subfield of marketing, defined as "social marketing", operates to raise awareness of social issues or issues of popular interest. 

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Answer

True

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Question

What is the difference between social marketing and commercial marketing?

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Answer

In contrast to commercial marketing, social marketing is centered on finding solutions to issues that occur in the real world. It intends to do so via inducing awareness, altering behavior, and contributing to improving the environment in which people live. 


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Question

What are some examples of social marketing?

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Answer

Social marketing examples include public health and safety, education, environmentalism, city beautification, and urban renewal initiatives. 

Show question

Question

A slogan saying “only you can prevent forest fires” is an example of _______.

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Answer

Social marketing

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Question

Which of the following is not an example of social marketing

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Answer

"Say YES to drugs"

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Question

What's a popular slogan that helped reduce the number of people that drink and drive?

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Answer

“Friends don’t let friends drive drunk” became popular in the early 1980s and helped reduce the incidence of drinking and driving. 

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Question

_________ campaigns promote healthy behaviors using catchy slogans and the inclusion of all sectors of the public.

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Answer

Social marketing

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Question

What is the main concept behind social marketing?

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Answer

The concept behind social marketing is changing behaviors through consistent positive reinforcement. 

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Question

Recipients of social marketing campaigns are criticized for doing something terrible rather than be encouraged to do something good 

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Answer

False

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Question

When it comes to slogans, complexity quickly leads to people tuning out the message.

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Answer

True

Show question

Question

Why simple phrases like “only you can prevent forest fires" are effective?

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Answer

Because they are easily understood, help the reader or viewer feel empowered, and can be easily accomplished.

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Question

What is the social marketing approach?

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Answer

The social marketing approach focuses on concrete, simple individual behaviours and changing social norms.

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Question

What are some of the means of communications used in social marketing?

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Answer

Television commercials, radio ads, Internet ads, and posters.  

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Question

Why is social marketing important?

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Answer

Social marketing is essential because it encourages positive behavioral changes more successfully than mandates. By engaging with the public in a gentle and non-confrontational manner, there is less risk of backlash and firm resistance. 

Show question

Question

Define marketing environment.

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Answer

The internal and external factors of a business that affect the workings of its marketing activities are known as its marketing environment. 

Show question

Question

Internal marketing environmental factors are also known as

Show answer

Answer

microenvironment

Show question

Question

The microenvironment affects the marketing environment

Show answer

Answer

directly.

Show question

Question

Choose the internal factors of the marketing environment.

Show answer

Answer

Financial resources

Show question

Question

The public can be divided into 7 different groups. What are they?

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Answer

  1. Citizen-action public
  2.  Financial public
  3.  General public
  4. Government public
  5.  Internal public
  6. Local public 
  7. Media public 

Show question

Question

Who encompasses the "internal public"?

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Answer

People from within the company.

Show question

Question

Consumer organizations or other groups such as environmentalists are a part of

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Answer

Citizen-action public

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Question

 Local community residents or organizations are known as the _______.

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Answer

local pucblic.

Show question

Question

The types of customers can be divided into:

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Answer

5 categories.

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Question

Name the types of customers.

Show answer

Answer

  1. Business markets 
  2. Consumer markets
  3. Government markets
  4. Reseller markets 
  5. International markets

Show question

Question

____________ buy products that will then be processed to manufacture another item.  

Show answer

Answer

Business markets 

Show question

Question

Individuals or households consuming products or services for personal use are known as ___________.

Show answer

Answer

consumer markets

Show question

Question

The external factors that affect the marketing environment ________  are known as the ___________. 

Show answer

Answer

indirectly, macro environment

Show question

Question

Choose the external factors of marketing environment:

Show answer

Answer

Demographic 

Show question

Question

Choose the features of the marketing environment.

Show answer

Answer

Direct or indirect effects

Show question

Question

Name the characteristics of the marketing environment.

Show answer

Answer

Customer orientation, customer satisfaction, market research, market planning, and integrated marketing.

Show question

Test your knowledge with multiple choice flashcards

Marketing technology includes______ tools that let marketers develop strategies and advertising products (paper ads, radio ads, television ads, Internet ads, etc.) to desired potential consumers.

Printing press used to be a type of marketing technology.

In the ____ century, marketing technology evolved rapidly to take advantage of each new communication technology. 

Next

Flashcards in Marketing Environment50

Start learning

What is marketing technology?

Marketing technology is the software and hardware tools that let marketers develop strategies and advertising products (paper ads, radio ads, television ads, Internet ads, etc.) to desired potential consumers.

Marketing technology includes______ tools that let marketers develop strategies and advertising products (paper ads, radio ads, television ads, Internet ads, etc.) to desired potential consumers.

Software and hardware tools

Printing press used to be a type of marketing technology.

True

In the ____ century, marketing technology evolved rapidly to take advantage of each new communication technology. 

20th

What are the benefits of Marketing technology (MarTech)?

MarTech enhances how companies connect with their potential consumers. Improving these business-to-business and business-to-consumer interactions will have a beneficial snowball effect on the company's customer relationships in the future.

What are the 5 main types of marketing technology?

There are five main types of marketing technology:  

  • Advertising
  • Analytics
  • Content management
  • Customer relation management (CRM) 
  • Social media. 


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