Learning Materials
Features
Discover
Workplace discrimination refers to the unfair treatment of employees based on attributes such as race, gender, age, religion, or disability, rather than job performance or qualifications. This practice can manifest in various forms, including biased hiring, unequal pay, limited opportunities for advancement, and hostile work environments. To combat workplace discrimination, it is vital to understand relevant laws like the Equal Employment Opportunity Act, which aims to promote a fair and inclusive work setting.
Millions of flashcards designed to help you ace your studies
Sign up for freeWhat is a common misconception leading to age discrimination in hospitality?
What can reduce unintentional discriminatory practices in hospitality sectors?
What are potential impacts of discrimination on employee morale and productivity?
What is a common cause of workplace discrimination in the hospitality and tourism industry?
What is workplace discrimination?
Which is NOT a type of workplace discrimination?
What federal agency enforces laws against workplace discrimination?
How can gender roles contribute to discrimination in the tourism industry?
What is an example of racial discrimination in the hospitality industry?
How does gender discrimination manifest in hospitality roles?
How can discrimination affect a hospitality business's reputation?
What is a common misconception leading to age discrimination in hospitality?
What can reduce unintentional discriminatory practices in hospitality sectors?
What are potential impacts of discrimination on employee morale and productivity?
What is a common cause of workplace discrimination in the hospitality and tourism industry?
What is workplace discrimination?
Which is NOT a type of workplace discrimination?
What federal agency enforces laws against workplace discrimination?
How can gender roles contribute to discrimination in the tourism industry?
What is an example of racial discrimination in the hospitality industry?
How does gender discrimination manifest in hospitality roles?
How can discrimination affect a hospitality business's reputation?
Achieve better grades quicker with Premium
Geld-zurück-Garantie, wenn du durch die Prüfung fällst
Did you know that StudySmarter supports you beyond learning?
Review generated flashcards
Start learning or create your own AI flashcards
Team workplace discrimination Teachers
Workplace discrimination refers to the unfair treatment of employees in a working environment based on certain characteristics. This unethical practice can negatively impact both the affected individual and the workplace culture as a whole.
Several kinds of workplace discrimination exist, and they are primarily based upon:
Did you know? Every employee is legally entitled to a workplace free of discrimination.
Example of Workplace Discrimination:If two employees with the same qualifications apply for a promotion, and the decision is biased against one due to their ethnicity, this is workplace discrimination. This decision should be based on performance and qualifications.
The consequences of workplace discrimination are far-reaching. They can lead to:
A study on workplace environments found that companies with diverse and inclusive cultures tend to have a more engaged workforce. Employee satisfaction was significantly higher in organizations with fewer discrimination incidents. This improved engagement leads to better innovation, as diverse employees bring varied perspectives and ideas. Creating an inclusive environment can have a tangible impact on an organization's success.
There are numerous legal protections to shield employees from workplace discrimination:
Workplace discrimination in the hospitality and tourism industry can manifest in various forms. Understanding the root causes can help address and mitigate these issues effectively.
In the hospitality and tourism sectors, the convergence of diverse cultures often results in communication challenges. Misunderstandings may occur due to language barriers, potentially leading to discrimination based on ethnic and cultural differences. Employers and coworkers may unwittingly marginalize employees from different backgrounds if they rely on stereotypical assumptions rather than individual capabilities.
For instance, if a team member is overlooked for a customer-facing role because their accent is deemed hard to understand, despite proficient language skills, it reflects discrimination based on language.
Gender discrimination arises from traditional perceptions about gender roles, especially in this industry where some roles are stereotypically deemed 'male' or 'female'. For example, managerial roles may be predominantly occupied by males, while females might be expected to serve in support or service roles. This adherence to outdated gender stereotypes can hinder the career growth of talented individuals from all genders, leading to workplace discrimination.
Many organizations in the hospitality and tourism sector fail to provide adequate training on diversity and inclusion. This shortcoming can lead to unintentional discriminatory practices. Implementing comprehensive training programs can help mitigate bias and create an inclusive environment by raising awareness about the importance of diversity.
Research has indicated that organizations with regular diversity training sessions tend to report fewer discrimination incidents. These sessions provide employees with tools to challenge their biases and educate them about the benefits of a diverse workforce. Such training can include:
Encouraging open dialogue about diversity can foster a more inclusive and understanding workplace environment.
In the hospitality industry, workplace discrimination can often be subtle yet pervasive. These examples illustrate some common scenarios where discrimination occurs.
Racial discrimination can surface in decisions about which employees are selected for roles involving customer interaction. For instance, individuals from certain racial backgrounds may be denied such roles or given fewer shifts based on preconceived notions about customer preferences. This not only affects the morale of the employee but also limits their career progression.
A hotel may consistently schedule employees of a specific nationality for back-office tasks rather than front-desk roles, irrespective of their skills or customer service expertise.
Gender discrimination often manifests in how duties are allocated within a team. In hospitality, males may be favored for higher-responsibility positions, such as managerial roles, whereas females might be pigeonholed into roles like housekeeping, based on outdated gender norms. This practice can limit opportunities for professional development for women, undermining gender equality.
Age discrimination can occur during hiring processes within the hospitality industry. Employers might favor younger candidates over those with more experience based purely on the assumption that younger employees are more adaptable, or that they embody a more 'dynamic' image. This not only infracts on equal employment opportunities but also leads to a loss of valuable expertise.
Remember, age diversity can enhance team competence with a mix of fresh perspectives and seasoned experience.
Workplace Discrimination: This term refers to any unfair treatment of employees based on personal characteristics such as race, gender, or age, rather than their skills or performance.
Discrimination in the hospitality industry can have significant negative impacts on both individuals and organizations. Recognizing these impacts is crucial to fostering a more inclusive environment.
When employees feel discriminated against, it often results in decreased morale and lowered productivity. The stress and dissatisfaction from feeling undervalued or unfairly treated can lead to:
Consider a scenario where female staff members are consistently denied leadership training opportunities, causing frustration and a drop in their enthusiasm. This restriction based on gender can deter their professional development and imply a lack of managerial prospects.
Discriminatory practices can lead to reputational damage and potential legal issues for hospitality organizations. The consequences include:
A report on workplace inclusivity observed that companies with diverse teams tend to outperform their peers financially. This suggests that embracing diversity isn't just a moral choice but a strategic advantage. Encouraging diversity can lead to better decision-making, greater innovation, and a broader range of skills and experiences to draw from.
Customers are more likely to support businesses that align with their values, including diversity and inclusiveness.
Preventing discrimination is vital to creating a healthy work environment. Here are some techniques that can help:
For example, a large hotel chain introduced mandatory diversity training for all staff, resulting in decreased discrimination reports and an improvement in staff satisfaction metrics.
Sign up for free to gain access to all our flashcards.
At StudySmarter, we have created a learning platform that serves millions of students. Meet the people who work hard to deliver fact based content as well as making sure it is verified.
Lily Hulatt is a Digital Content Specialist with over three years of experience in content strategy and curriculum design. She gained her PhD in English Literature from Durham University in 2022, taught in Durham University’s English Studies Department, and has contributed to a number of publications. Lily specialises in English Literature, English Language, History, and Philosophy.
Get to know Lily
Gabriel Freitas is an AI Engineer with a solid experience in software development, machine learning algorithms, and generative AI, including large language models’ (LLMs) applications. Graduated in Electrical Engineering at the University of São Paulo, he is currently pursuing an MSc in Computer Engineering at the University of Campinas, specializing in machine learning topics. Gabriel has a strong background in software engineering and has worked on projects involving computer vision, embedded AI, and LLM applications.
Get to know Gabriel
StudySmarter is a globally recognized educational technology company, offering a holistic learning platform designed for students of all ages and educational levels. Our platform provides learning support for a wide range of subjects, including STEM, Social Sciences, and Languages and also helps students to successfully master various tests and exams worldwide, such as GCSE, A Level, SAT, ACT, Abitur, and more. We offer an extensive library of learning materials, including interactive flashcards, comprehensive textbook solutions, and detailed explanations. The cutting-edge technology and tools we provide help students create their own learning materials. StudySmarter’s content is not only expert-verified but also regularly updated to ensure accuracy and relevance.
Learn moreSave explanations to your personalised space and access them anytime, anywhere!
Sign up with Email Sign up with AppleBy signing up, you agree to the Terms and Conditions and the Privacy Policy of StudySmarter.
Already have an account? Log in
Sign up to highlight and take notes. It’s 100% free.
Explanations 
Flashcards 
StudySmarter AI 
Notes 
Study Plans 
Study Sets 
Exams 
Find a job 
Student Deals 
Magazine 
Mobile App 
